Privacy Policy

Privacy Policy

Website: https://applemug.com/

Email: [email protected]

Address: 417 South St, Philadelphia, PA 19147, US

This Privacy Policy describes how we (Applemug.com, “we,” “us,” or “our”) collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”). By using the Services, you consent to the practices described in this Privacy Policy.

SECTION 1 – WHAT PERSONAL INFORMATION WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect the private information you give us like your name, address, and email address. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about our products, or otherwise contact us.

The personal information we collect may include:

  • Identifiers: Name, phone numbers, email addresses, and mailing addresses.
  • Account Information: Username, password, and other information used for account security.
  • Commercial Information: Order history, products purchased, and transaction details.

Information Collected Automatically

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address. This IP address helps us study your browser and operating system (OS). This automatically collected Usage Data may include information about browser type and version, referring website URLs, pages visited, dates and times of visits, and device information.

Payment Information

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. If you select a direct payment gateway to complete your purchase, Shopify stores your credit card data, and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, after which it is deleted. PCI-DSS requirements help confirm the secure handling of credit card information by our store and its service providers. We do not directly store your full credit card details on our servers.

Email Marketing (If Applicable)

In conjunction with your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do I give my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we’ll either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time. You can withdraw your consent by contacting us at: [email protected].

SECTION 3 – HOW WE USE AND PROCESS YOUR INFORMATION

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. We process your information for a variety of reasons, including:

  • Order Fulfillment: Processing and fulfilling your orders, arranging for shipping and delivery, processing payments, and managing returns and exchanges.
  • Account Management: Facilitating account creation and authentication and otherwise managing user accounts.
  • Communication: Communicating with you about orders, products, services, and promotional offers. We may process your information to respond to your inquiries and offer support.
  • Improvement of Services: Analyzing usage data to improve the Site’s functionality and performance and administer our Services.
  • Security and Fraud Prevention: Processing your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. We use personal information to prevent and detect fraud and abuse.
  • Marketing: Developing and displaying personalized content and advertising tailored to your interests, location, and more.
  • Legal Compliance: Complying with applicable laws, regulations, and legal processes.

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We are not in the business of selling customers’ personal information to others.

We may share your information with the following categories of third parties:

  • Service Providers: We share information with third-party service providers who assist us in operating our business and providing the Services. This includes:
    • Payment gateways and payment transaction processors.
    • Fulfillment centers and shipping carriers (e.g., USPS, DHL, UPS, FedEx) for order delivery.
    • Email communication and marketing platforms.
    • IT and cloud hosting partners.
    • Analytics providers for analyzing Site usage.
  • Third-Party Privacy Policies: The third-party providers employed by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain third-party service providers, like payment gateways, have their own privacy policies in regard to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies.
  • International Transfers: If a service provider is located in a different jurisdiction than either you or us, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located. For example, if your transaction is processed by a payment gateway located within the United States, your personal information could be subject to disclosure under US legislation, including the Patriot Act.
  • Business Transfers: If our store is acquired or merged with another company, your information could be transferred to the new owners so that we can continue to sell products to you. Information may also be shared or transferred during negotiations of, or in connection with, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Once you leave our store’s website or are redirected to a third-party website or application, you are not governed by this Privacy Policy or our website’s Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SHOPIFY

Our store is hosted on Shopify Inc.. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council (a joint effort of brands like Visa, Mastercard, American Express, and Discover).

For more insight, you may want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Here is a list of cookies that we use, so you can choose if you would like to opt-out of cookies or not:

Cookie Name Token/Data Held Persistence Purpose
_session_id unique token sessional Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit no data held Persistent for 30 minutes from the last visit Employed by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq no data held Expires midnight (relative to the visitor) of subsequent day Counts the number of visits to a store by one customer.
cart unique token persistent for two weeks Stores information about the contents of your cart.
_secure_session_id unique token sessional
storefront_digest unique token indefinite Used to determine if the visitor has access if the shop has a password.

You can typically modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of the Site.

Do-Not-Track (DNT) Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

SECTION 8 – AGE OF CONSENT AND MINORS

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not knowingly collect information from children under the age of 13. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

SECTION 9 – YOUR PRIVACY RIGHTS

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These rights may include:

  • Right to Access: The right to request access and obtain a copy of the personal information we hold about you.
  • Right to Rectification/Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Deletion: The right to request that we delete your personal information (also known as the “right to be forgotten”).
  • Right to Object/Restriction: The right to object to or restrict the processing of your personal information for certain purposes, such as direct marketing.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Withdrawal of Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us directly. We will consider and act upon any request in accordance with applicable data protection laws.

If you would like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will become effective immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 11 – QUESTIONS AND CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, our data practices, or wish to exercise any of your privacy rights, please contact us by email or mail.

Email: [email protected]

Address: 417 South St, Philadelphia, PA 19147, US